Although demand for services is high, succeeding in home care remains difficult. Shifting reimbursement, tightening regulations and staffing shortages are among providers’ most pressing challenges. BrightStar Care, a home care franchise operating more than 400 locations across the United States, has continued to grow and succeed despite these persistent headwinds. On this McKnight’s Newsmakers podcast, BrightStar Care CEO Andrew Ray spoke about some of the most important home care policy changes of late — including the One, Big, Beautiful Bill Act and possible changes to the joint-employer standard — and divulged the tactics he uses to produce strong operational outcomes.
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X (formerly Twitter): https://x.com/brightstarcare
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Instagram: https://www.instagram.com/brightstarcare_corporateoffice/
Show contributors:
McKnight’s Home Care Staff Writer Adam Healy and Andrew Ray, chief executive officer of BrightStar Care.