When you’ve worked from the statehouse to the governor’s mansion, to AARP’s executive offices to long-term care association leadership, one builds a rich reservoir of workplace wisdom. Joseph DeMattos Jr. is out to share insights he’s gained during a rich, decades-long career to help raise long-term care providers experiences and fortunes. In this special McKnight’s Newsmaker podcast, the former Healthcare Facilities of Maryland top executive gives his four keys to LTC success and offers ways that everyone from a nurse aide to CEO can improve their career arc. The CEO of DeMattos Strategic Advisory and Triple Latte Leadership LLC, escribes how providers can take control — and what they should try to take control of — even amid this era of historic disruption. He offers listeners insight on marketplace shifts and what the fragmentation of the sector means for frontliners, managers and top execs. Investing time and effort, and engaging in the right areas are critical, he explains. “All quality care starts with the people working in the (long-term care) center,” he tells McKnight’s Executive Editor James M.Berklan. “ … If you’re a C-suite executive, put quality as Job No. 1. Quality will always distinguish you.”