Expectations for success in senior care are shifting. While metrics like census and compliance still matter, they no longer tell the full story in a landscape shaped by workforce challenges, evolving reimbursement models, and increasing pressure to deliver a more personalized, transparent experience for residents and families. In this live conversation, industry leaders will explore how organizations are rethinking performance for the future. From aligning with value-based care and redefining KPIs to engaging families more effectively and supporting leaner care teams, this session will highlight strategies that position providers for long-term success. We’ll also look at how technology like AI is helping organizations move from reactive operations to more proactive, outcome-driven care. Listeners will gain practical insights they can apply right away to refocus priorities, sharpen performance and prepare for what’s ahead in 2026.